Bosch Appliances Security Camera NDN 932 User Manual

FLEXIDOME HD 1080p HDR RD  
NDN-932  
en Installation Manual  
 
FLEXIDOME HD  
Table of Contents | en  
3
Table of Contents  
Safety  
Safety precautions  
Important safety instructions  
Connection in applications  
Type label  
FCC & ICES compliance  
MicroSD cards  
UL certification  
Bosch notices  
Copyrights  
Introduction  
Features  
System Information  
Overview of functions  
Progressive scan  
True Day/Night function  
Multiple streams  
ONVIF (Open Network Video Interface Forum)  
Audio  
Alarm I/O  
Tamper detection and motion detection  
Video encoding  
Multicast  
Power-over-Ethernet  
Recording  
Configuration  
Operation with external systems  
Planning  
Unpacking  
System requirements  
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en | Table of Contents  
FLEXIDOME HD  
Installation  
Parts  
Mounting the unit  
Surface mounting  
Flush mount  
Connections  
Make the connections  
Mount the camera module  
Opening the camera module  
Controls  
Camera set-up  
Camera positioning  
Pan  
Tilt  
Twist  
Using the install wizard  
Adjustment procedure  
Closing the unit  
Camera configuration  
User modes  
Day/Night switching  
Browser connection  
Protected network  
Troubleshooting  
Function test  
Resolving problems  
Customer service  
Maintenance  
Testing the network connection  
Repairs  
Transfer and disposal  
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FLEXIDOME HD  
Table of Contents | en  
5
Technical Data  
Specifications  
Dimensions  
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en | Safety  
FLEXIDOME HD  
1
Safety  
1.1  
Safety precautions  
DANGER!  
High risk: This symbol indicates an imminently hazardous  
situation such as "Dangerous Voltage" inside the product.  
If not avoided, this will result in an electrical shock, serious  
bodily injury, or death.  
WARNING!  
Medium risk: Indicates a potentially hazardous situation.  
If not avoided, this could result in minor or moderate bodily  
injury.  
CAUTION!  
Low risk: Indicates a potentially hazardous situation.  
If not avoided, this could result in property damage or risk of  
damage to the unit.  
CAUTION!  
The Low Voltage power supply unit must comply with EN/UL  
60950. The power supply must be a SELV-LPS unit or a SELV -  
Class 2 unit (Safety Extra Low Voltage - Limited Power Source).  
CAUTION!  
The camera must be connected to earth.  
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7
1.2  
Important safety instructions  
Read, follow, and retain for future reference all of the following  
safety instructions. Follow all warnings on the unit and in the  
operating instructions before operating the unit.  
1. Clean only with a dry cloth. Do not use liquid cleaners or  
aerosol cleaners.  
2. Do not install unit near any heat sources such as radiators,  
heaters, stoves, or other equipment that produce heat.  
Avoid exposure to direct sunlight for long periods.  
3. Never spill liquid of any kind on the unit.  
4. Take precautions to protect the unit from power and  
lightning surges.  
5. Adjust only those controls specified in the operating  
instructions.  
6. Operate the unit only from the type of power source  
indicated on the label.  
7. Unless qualified, do not attempt to service a damaged unit  
yourself. Refer all servicing to qualified service personnel.  
8. Install in accordance with the manufacturer's instructions  
in accordance with applicable local codes. Use only  
attachments/accessories specified by the manufacturer.  
Equipment change or modification could void the user's  
guarantee or authorization agreement.  
9. Connect the yellow/green earth wire of the camera to the  
system earth of the installation to ensure correct safety  
and EMC/RFI protection.  
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FLEXIDOME HD  
1.3  
Connection in applications  
Grounding  
The yellow/green safety (power) ground wire from the camera  
must be connected to the system earth of the installation.  
U.S.A.: - section 810 of the National Electrical Code, ANSI/NFPA  
No.70, provides information regarding proper grounding.  
12 VDC / 24 VAC power source: This unit is intended to  
operate with a limited power source. The unit is intended to  
operate at either 12 VDC or 24 VAC (if PoE is not available).  
User supplied wiring must be in compliance with electrical  
codes (Class 2 power levels).  
PoE: Use only approved PoE devices. Power-over-Ethernet can  
be connected at the same time as a 12 VDC or 24 VAC power  
supply.  
If auxiliary power (12 VDC or 24 VAC) and PoE is applied  
simultaneously, the camera selects auxiliary input and shuts off  
the PoE.  
1.4  
Type label  
The type label is located on the rear of the camera module.  
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9
1.5  
FCC & ICES compliance  
FCC & ICES Information  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate  
radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following  
measures:  
reorient or relocate the receiving antenna;  
increase the separation between the equipment and  
receiver;  
connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected;  
consult the dealer or an experienced radio/TV technician  
for help.  
Intentional or unintentional modifications, not expressly  
approved by the party responsible for compliance, shall not be  
made. Any such modifications could void the user's authority to  
operate the equipment. If necessary, the user should consult  
the dealer or an experienced radio/television technician for  
corrective action.  
The user may find the following booklet, prepared by the  
Federal Communications Commission, helpful: "How to Identify  
and Resolve Radio-TV Interference Problems". This booklet is  
available from the U.S. Government Printing Office,  
Washington, DC 20402, Stock No. 004-000-00345-4.  
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FLEXIDOME HD  
1.6  
MicroSD cards  
Bosch Security systems recommends that local storage on  
microSD card should only be used for alarm recording and  
Automatic Network Replenishment (ANR) applications. To  
minimize the risk of loss of digital information, we recommend  
multiple, redundant recording systems, and a procedure to  
back up all digital information.  
1.7  
UL certification  
Disclaimer  
Underwriter Laboratories Inc. ("UL") has not tested the  
performance or reliability of the security or signaling aspects of  
this product. UL has only tested fire, shock and/or casualty  
hazards as outlined in UL's Standard(s) for Safety for Information  
Technology Equipment, UL 60950-1. UL Certification does not  
cover the performance or reliability of the security or signaling  
aspects of this product.  
UL MAKES NO REPRESENTATIONS, WARRANTIES, OR  
CERTIFICATIONS WHATSOEVER REGARDING THE  
PERFORMANCE OR RELIABILITY OF ANY SECURITY OR  
SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.  
Disposal - Your Bosch product was developed and  
manufactured with high-quality material and components that  
can be recycled and reused. This symbol means that  
electronic and electrical appliances, which have reached the  
end of their working life, must be collected and disposed of  
separately from household waste material. Separate collecting  
systems are usually in place for disused electronic and  
electrical products. Please dispose of these units at an  
environmentally compatible recycling facility, per European  
Directive 2002/96/EC  
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1.8  
Bosch notices  
Video loss  
Video loss is inherent to digital video recording; therefore,  
Bosch Security Systems cannot be held liable for any damage  
that results from missing video information. To minimize the  
risk of lost digital information, Bosch Security Systems  
recommends multiple, redundant recording systems, and a  
procedure to back up all analog and digital information.  
Optical elements  
Optical elements are sensitive and should be protected at all  
times. Do not allow objects to come into contact with glass  
surfaces and do not touch optical elements with your fingers.  
Copyright  
This manual is the intellectual property of Bosch Security  
Systems and is protected by copyright.  
All rights reserved.  
Trademarks  
All hardware and software product names used in this  
document are likely to be registered trademarks and must be  
treated accordingly.  
Note  
This manual has been compiled with great care and the  
information it contains has been thoroughly verified. The text  
was complete and correct at the time of printing. The ongoing  
development of the products may mean that the content of the  
user guide can change without notice. Bosch Security Systems  
accepts no liability for damage resulting directly or indirectly  
from faults, incompleteness or discrepancies between the user  
guide and the product described.  
More information  
For more information please contact the nearest Bosch Security  
Systems location or visit www.boschsecurity.com  
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12 en | Safety  
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1.9  
Copyrights  
The firmware uses the fonts "Adobe-Helvetica-Bold-R-Normal--  
24-240-75-75-P-138-ISO10646-1" and "Adobe-Helvetica-Bold-R-  
Normal--12-120-75-75-P-70-ISO10646-1" under the following  
copyright:  
Copyright 1984-1989, 1994 Adobe Systems Incorporated.  
Copyright 1988, 1994 Digital Equipment Corporation.  
Permission to use, copy, modify, distribute and sell this  
software and its documentation for any purpose and without  
fee is hereby granted, provided that the above copyright  
notices appear in all copies and that both those copyright  
notices and this permission notice appear in supporting  
documentation, and that the names of Adobe Systems and  
Digital Equipment Corporation not be used in advertising or  
publicity pertaining to distribution of the software without  
specific, written prior permission.  
This software is based in part on the work of the Independent  
JPEG Group.  
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FLEXIDOME HD  
Introduction | en 13  
2
Introduction  
2.1  
Features  
The FLEXIDOME HD High Dynamic Range (HDR) 1080p IP Day/  
Night camera is a high-performance, surveillance color camera.  
The camera uses H.264 compression technology to give clear  
images while reducing bandwidth and storage requirements. It  
is also ONVIF compliant to improve compatibility during system  
integration.  
The camera operates as a network video server and transmits  
video and control signals over data networks, such as Ethernet  
LANs and the Internet. The camera is easy to install and ready  
to use. Features include:  
Progressive scan 1/3-inch CMOS HD sensor  
High Dynamic Range  
True Day/Night performance with switchable IR filter  
High performance lenses for HD resolution and extra DoF  
Automatic motorized back focus adjustment  
Multiple streams  
MicroSD card slot  
ONVIF conformant  
Two-way audio and audio alarm  
Alarm input and alarm output to external devices  
Intelligent dynamic noise reduction  
Enhanced video motion detection  
Video transmission over IP networks  
Multicast function  
Integrated Ethernet interface (10/100 Base-T)  
Power-over-Ethernet (PoE)  
Password protection  
Integrated Web server for live viewing and configuration via  
a browser  
Firmware update through flash memory  
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3
System Information  
3.1  
Overview of functions  
The camera incorporates a network video server. Its primary  
function is to encode video and control data for transmission  
over an IP network. With its H.264 encoding, it is ideally suited  
for IP communication and for remote access to digital video  
recorders and IP systems. The use of existing networks means  
that integration with CCTV systems or local networks can be  
achieved quickly and easily. Video images from a single camera  
can be simultaneously received on several receivers.  
3.1.1  
3.1.2  
Progressive scan  
The camera captures and processes progressively scanned  
images. When there is fast motion in a scene, progressively  
scanned images are generally sharper than interlaced images.  
True Day/Night function  
In night mode, the camera enhances low light viewing by  
switching the IR (infrared) filter out of the optical path and  
providing a monochrome image. The camera can switch from  
color to monochrome mode automatically by sensing the  
illumination level, manually via the alarm input, or remotely via a  
web browser.  
3.1.3  
3.1.4  
Multiple streams  
Multiple streams enable the camera to deliver several H.264  
streams together with an M-JPEG stream. These streams  
facilitate bandwidth-efficient viewing and recording options as  
well as integration with third-party video management systems.  
ONVIF (Open Network Video Interface Forum)  
The camera complies to the ONVIF standard which means that  
it is easier to install and integrate into larger systems. The  
ONVIF standard is a global standard for the interface of network  
video products.  
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3.1.5  
3.1.6  
3.1.7  
Audio  
Two-way duplex audio is available in the unit for live voice  
communications or audio recording.  
Alarm I/O  
The alarm input can be used to control the functionality of the  
unit. An alarm output can control external devices.  
Tamper detection and motion detection  
The camera offers a wide range of configuration options for  
alarm signaling in the event of tampering with the camera. A  
Motion+ algorithm for detecting movement in the video image is  
included.  
3.1.8  
Video encoding  
The camera uses the H.264 compression standards. Thanks to  
efficient encoding, the data rate remains low even with high  
image quality and can also be adapted to local conditions  
within wide limits.  
3.1.9  
Multicast  
In suitably configured networks, the multicast function enables  
simultaneous, real time transmission to multiple receivers. The  
prerequisite for this is that the UDP and IGMP V2/V3 protocols  
are implemented on the network.  
3.1.10  
3.1.11  
Power-over-Ethernet  
Power for the camera can be supplied via a Power-over-  
Ethernet compliant network cable connection. With this  
configuration, only a single cable connection is required to  
view, power, and control the camera.  
Encryption  
The unit offers a variety of options for protection against  
unauthorized reading. Web browser connections can be  
protected using HTTPS. Protect the control channels via the  
SSL encryption protocol. With an additional license, the user  
data itself can be encrypted.  
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FLEXIDOME HD  
3.1.12  
Recording  
The camera can be used with an iSCSI server connected via the  
network to store long-term recordings, and with a local  
microSD card for shorter storage times and temporary  
recordings.  
3.1.13  
Configuration  
The camera can be configured using a browser on the local  
network (Intranet) or from the Internet. Similarly, firmware  
updates and rapid loading of device configurations are also  
possible. Configuration settings can be stored as files on a  
computer and copied from one camera to another.  
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3.2  
Operation with external systems  
The camera can be used with a variety of Bosch systems:  
Bosch Video Management System  
Bosch Video Client  
Bosch Recording Station  
When connected to any of these systems, many of the camera  
configuration parameters are controlled by the system and not  
by the settings made via a web browser.  
Bosch Video Management System  
The Bosch Video Management System is a unique enterprise IP  
video surveillance solution that provides seamless management  
of digital video, audio, and data across any IP network. It is  
designed to work with Bosch CCTV products as part of a total  
video surveillance management system.  
Bosch Video Client  
The camera video server and the Bosch Video Client software  
combine to provide a high-performance system solution. The  
Bosch Video Client is a Windows application for viewing,  
operating, controlling, and administering CCTV installations  
(such as surveillance systems) at remote locations.  
Bosch Recording Station  
The camera is also designed for use with the Bosch Recording  
Station. The Bosch Recording Station can record up to 64 video  
and audio streams. The Bosch Recording Station supports  
various functions of the camera, such as controlling relays,  
remote control of peripheral devices, and remote configuration.  
It can use alarm inputs to trigger actions and, when motion  
detection Motion+ is active, can record the relevant cells,  
making intelligent motion detection possible.  
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18 en | Planning  
FLEXIDOME HD  
4
Planning  
4.1  
Unpacking  
Unpack carefully and handle the equipment with care. The  
packaging contains:  
FLEXIDOME HD IP camera  
Torx screwdriver bit  
Camera mounting kit  
RJ45 female-to-female network cable connector  
Optical disk  
Manuals  
Bosch Video Client  
Quick install instructions and safety instructions  
If equipment has been damaged during shipment, repack it in  
the original packaging and notify the shipping agent or supplier.  
4.2  
System requirements  
Computer with Windows XP/Vista/7 operating system,  
network access, and Microsoft Internet Explorer web  
browser version 9  
-or-  
Computer with network access and reception software, for  
example Bosch Video Client, Bosch Video Management  
System, or Bosch Recording Station  
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5
Installation  
CAUTION!  
Installation should only be performed by qualified service  
personnel in accordance with the National Electrical Code or  
applicable local codes.  
5.1  
Parts  
The camera/housing unit consists of the following parts:  
1. Mounting base  
2. Surface mount ring  
3. Camera module with fixing ring  
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5.2  
Mounting the unit  
5.2.1  
Surface mounting  
9.5 mm (0.375 in)  
3x  
m
m
Ø8  
3x  
PCD 123 mm (4.84 in)  
Figure?5.1?Surface mounting  
To mount the camera on the surface of a wall or ceiling:  
1. Use the mounting base as a template to mark the holes  
indicated in the drawing. The PCD is 123 mm (4.84 in).  
2. Drill three holes with a diameter of 8 mm (0.3 in).  
3. Insert the supplied plugs into the holes.  
4. Attach the mounting base securely to the surface using the  
three supplied screws.  
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5. Place the surface mount ring over the cable tree.  
6. Suspend the camera module from the plastic hook inside  
the mounting base ensuring that the suspension cable is  
seated securely in the groove.  
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5.2.2  
Flush mount  
156 mm (6.14 in)  
3x  
m
m
Ø8  
3x  
PCD 178 mm (7 in)  
Figure?5.2?Flush mounting  
To flush mount the camera in a wall or ceiling:  
1. Use the mounting base as a template to mark out the  
recess and to mark the holes indicated in the drawing. The  
PCD is 178 mm (7 in)  
2. Cut out the recess.  
3. Drill three holes with a diameter of 8 mm (0.3 in).  
4. Insert the supplied plugs into the holes.  
5. Attach the mounting base securely using the three  
supplied screws.  
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6. Suspend the camera module from the plastic hook inside  
the mounting base ensuring that the suspension cable is  
seated securely in the groove.  
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5.3  
Connections  
CAUTION!  
Isolate unused power wires individually.  
Check the type label on the rear of the camera module for the  
correct power ratings.  
5.3.1  
Make the connections  
The unit has connection terminals on flying leads. In wet or  
outdoor installations make use of a field wiring box with  
NEMA Type 4X or IP66 protection level or better. Make the  
connections inside a water tight compartment. Isolate unused  
power wires individually. After connections are made ensure  
that the watertight compartment is tightly closed and cables  
and conduits are properly sealed to prevent ingress of water.  
Cable tree  
Use the following table to identify the wires in the cable tree:  
Wire color  
Red  
AWG  
26  
Signal  
+12 VDC / 24 VAC  
-12 VDC / 24 VAC  
Brown  
26  
Yellow / Green  
24  
Earth  
Black / Orange  
White / Orange  
White / Violet  
Orange / Violet  
Violet  
28  
28  
28  
28  
28  
28  
28  
28  
28  
Alarm Out A  
Alarm Out B  
Ground (Alarm In + Data)  
Alarm In 1  
Alarm In 2  
White  
Audio In  
(Shield)  
Ground (Audio In)  
Audio Out  
Black  
(Shield)  
Ground (Audio Out)  
For connections use wires of at least the same thickness.  
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Power connection  
1. Use a class 2 power supply 24 VAC or +12 VDC.  
2. Connect the power wires (red+ , brown-) to the power  
supply.  
3. Connect the earth wire (yellow/green) from the camera to  
the system earth of the installation to ensure correct EMC/  
RFI and safety protection.  
Network (and PoE) connection  
1. Use a shielded twisted pair (STP) Category 5e cable,  
maximum length 100 meters.  
2. Use the RJ45 female-to-female network cable connector to  
connect the network cable of the system to the RJ45  
connector of the camera (Auto MDIX compliant -  
automatically detects the cable connection type).  
Power is supplied to the camera via the Ethernet cable,  
compliant with the Power-over-Ethernet standard.  
Note:  
The RJ45 female-to-female network cable connector supplied is  
unshielded.  
To comply with the EMC Alarm immunity standard (EN50130-4)  
or the EMC Railway immunity standard (EN50121-4), a shielded  
twisted pair (STP) connection cable and a shielded RJ45  
female-to-female network cable connector (not supplied)  
should be used.  
Alarm Input  
Use the alarm input to connect external alarm devices such as  
door contacts or sensors. A zero potential make or break  
contact can be used as the actuator (use a bounce-free contact  
system).  
Refer to the cable tree table to identify the wire colors for  
connecting the alarm input.  
Configurable as active low or active high.  
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Alarm output  
Use the alarm relay output for switching external devices such  
as lamps or sirens.  
Refer to the cable tree table to identify the wire colors for  
connecting the alarm output.  
In the menu system, configure the relay output to operate  
as either normally open (NO) or normally closed (NC).  
Audio in / Audio out  
The unit has full-duplex mono audio. The two-way  
communication can be used to connect a speaker or door  
intercom system. The audio input signal is transmitted in sync.  
with the video signal.  
Refer to the cable tree table to identify the wire colors for  
connecting the audio input and output.  
Audio in: Line input level (not suitable for direct microphone  
signal).  
Audio out: Line output level (not suitable for direct speaker  
connection).  
Wiring: Shielded audio connection cable is advised.  
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5.4  
Mount the camera module  
1. Route the cable tree from the camera around the rear of  
the camera module and secure all cables.  
2. For surface mounted units, place the surface mount ring  
over the mounting base.  
With a side connection, remove the tab at the side  
entrance; with a rear connection, leave it in place.  
3. Use the fixing ring to secure the camera module to the  
mounting base:  
Align the screws in the fixing ring with the raised  
holes in the mounting base.  
Tighten the three screws with the supplied  
screwdriver bit (maximum torque 1 N-m).  
> 1 N-m  
> 1 N-m  
x3  
x3  
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5.5  
Opening the camera module  
1. Using the supplied screwdriver bit, loosen the two screws  
securing the camera window section of the camera  
module.  
2. Carefully, allow the camera window section to hang loose  
on the earth wire.  
x2  
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5.6  
Controls  
1. Indication LEDs  
The bi-colored LED indicates a failure  
(red), normal operation (green) or an  
established connection (green  
flashing). It can be disabled in the  
installer menu.  
2. Menu button  
3. Reset button  
The menu button is used to start the  
installation wizard.  
Restores the default IP address or  
restores a previous version of the  
firmware if uploading a new version  
fails. With the power on, use a small  
pointed object to press and hold the  
reset button for more than 10  
seconds to restore the factory  
defaults.  
4. MicroSD card slot Insert a microSD card into the slot.  
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30 en | Installation  
FLEXIDOME HD  
5.7  
Camera set-up  
To help set up the camera for installation:  
1. Connect a monitor to the 2.5 mm jack using the optional  
monitor cable (S1460) which provides a CVBS signal (for  
installation purposes).  
2. Disconnect the internal network cable.  
3. Connect an external network cable with power (PoE).  
4. After power-up, wait a little (less than 20 seconds).  
S1460  
PoE  
1. Menu button  
2. Zoom (focal length) and Focus controls  
(Position of these controls might differ depending on the  
lens type. To use the full extension of the focus range, use  
the lens slip ring or the auto back focus mechanism.)  
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Installation | en 31  
5.8  
Camera positioning  
The camera module position can be adjusted along three axes.  
CAUTION!  
Do not expose the sensors to direct sunlight.  
5.8.1  
Pan  
For horizontal adjustment (pan):  
1. Slightly loosen the three screws in the fixing ring with the  
supplied screwdriver bit.  
2. Rotate the camera module in the base. Do not rotate more  
than 180° in either direction.  
3. Tighten the three screws in the fixing ring with the  
supplied screwdriver bit.  
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32 en | Installation  
FLEXIDOME HD  
5.8.2  
Tilt  
For vertical adjustment (tilt):  
1. Loosen the two screws in the camera module wings with  
the supplied screwdriver bit (1).  
2. Swing the camera module between the wings. Do not  
rotate more than 100°.  
3. Tighten the two screws in the camera module wings with  
the supplied screwdriver bit (1).  
4. For extra secure locking, tighten (hand-tight) the two  
socket head screws in the side of the camera module  
wings with the supplied allen key (2).  
5. Click the two wing covers into place.  
x2  
x2  
x2  
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FLEXIDOME HD  
Installation | en 33  
5.8.3  
Twist  
To obtain a horizontal horizon (for tilted ceilings or sidewall  
mounting), push and turn the green lever as necessary to align  
the picture shown on the monitor.  
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34 en | Installation  
FLEXIDOME HD  
5.9  
Using the install wizard  
The Menu button on the control panel is used to access the  
camera install wizard. When there is a choice in the wizard, the  
options are selected by either a short press or a longer press of  
the button.  
The wizard handles the following functions:  
Lens identification  
Zoom and focus adjustment conditions  
Image orientation  
Auto back focus  
Run the wizard to adjust the focus. This optimizes picture  
sharpness in both bright and low-level lighting.  
5.9.1  
Adjustment procedure  
If you have set up the camera and pressed the Menu button as  
described in Section 5.7 Camera set-up, page 30 then you see  
the following on the monitor screen:  
Lens type  
MBF feedback  
Auto MBF  
180°  
MBF info  
The lens type is identified and shown on the screen.  
The iris is opened to its maximum value.  
1. Manually adjust the focal length (zoom) on the lens to  
obtain the required field of view.  
2. Manually adjust the focus on the lens to obtain the  
sharpest image possible.  
3. To rotate the image 180°, press and hold the Menu button  
until the image flips.  
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Installation | en 35  
4. Briefly press the Menu button to start the automatic  
motorized back focus (Auto MBF) adjustment.  
You will hear the motorised automatic back focus  
process running.  
The progress is shown on the monitor.  
5. If the camera is not correctly focussed, press the Menu  
button for a longer time to restart the wizard.  
6. If the camera is correctly focussed, briefly press the Menu  
button to save the results.  
The back focus position is stored.  
The iris is set to its original value.  
5.10  
Closing the unit  
When the camera position is set and all adjustments have been  
made, close the unit.  
1. Disconnect the temporary external network cable.  
2. Reconnect the internal network cable.  
3. Place the camera window section on the camera module  
and ensure that:  
the connecting wires are not trapped or  
disconnected,  
the rubber gasket fits snugly.  
4. Using the supplied screwdriver bit, secure the camera  
window section to the camera module by tightening the  
two screws (maximum torque 3.5 N-m).  
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36 en | Camera configuration  
FLEXIDOME HD  
6
Camera configuration  
The camera normally provides an optimal picture without the  
need for further adjustments. Configuration of the camera is  
carried out via the network using a web browser.  
6.1  
6.2  
User modes  
The camera has six user modes. These are selected via the web  
browser interface. The default mode is Outdoor.  
Day/Night switching  
The camera is equipped with a motorized IR filter. The  
mechanical IR filter is taken out of the optical path in low-light  
applications.  
The IR filter is controlled either:  
via an alarm input, or  
automatically, based on the observed light levels.  
If Auto switching mode is selected, the camera automatically  
switches the filter depending on the observed light level. The  
switching level is programmable.  
Note:  
When the auto mode is selected and the switching level is set  
to -15, certain borderline scene lighting conditions can cause  
the camera to switch back and forth between day and night  
modes. Set a different switching level to avoid this.  
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FLEXIDOME HD  
Browser connection | en 37  
7
Browser connection  
A computer with Microsoft Internet Explorer can be used to  
receive live images from the camera, control the camera, and  
replay stored sequences. The camera is configured over the  
network using the browser.  
The configuration options using the menu system of the camera  
itself are limited to setting up the lens and network.  
Note:  
The camera can also be configured using the supplied Bosch  
Video Client or the Bosch Video Management System.  
7.1  
Protected network  
If a RADIUS server is used for network access control (802.1x  
authentication), the camera must be configured first. To  
configure the camera for a Radius network, connect it directly  
to a PC via a crossed network cable and configure the two  
parameters, Identity and Password. Only after these have been  
configured can communication with the camera via the network  
occur.  
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38 en | Troubleshooting  
FLEXIDOME HD  
8
Troubleshooting  
8.1  
Function test  
The camera offers a variety of configuration options. Therefore,  
check that it works properly after installation and configuration.  
This is the only way to ensure that the camera will function as  
intended in the event of an alarm.  
Your check should include the following functions:  
Can you connect to the camera remotely?  
Does the camera transmit all the data required?  
Does the camera respond as desired to alarm events?  
Is it possible to control peripheral devices, if necessary?  
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FLEXIDOME HD  
Troubleshooting | en 39  
8.2  
Resolving problems  
The following table is intended to help identify the causes of  
malfunctions and correct them where possible.  
Malfunction  
Possible causes  
Solution  
No image  
Defective camera.  
Connect a local monitor  
to the camera and check  
the camera function.  
transmission to  
remote location.  
Faulty cable connections. Check all cables, plugs,  
contacts and  
connections.  
Incorrect encoder stream Select the H.264 MP SD  
property set for  
connection to hardware  
decoder.  
option on the Encoder  
Streams configuration  
page.  
No connection  
The unit's configuration.  
Check all configuration  
parameters.  
established, no  
image transmission.  
Faulty installation.  
Check all cables, plugs,  
contacts and  
connections.  
Wrong IP address.  
Check the IP addresses  
(terminal program).  
Faulty data transmission Check the data  
within the LAN.  
transmission with ping.  
The maximum number of Wait until there is a free  
connections has been  
reached.  
connection and call the  
transmitter again.  
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40 en | Troubleshooting  
FLEXIDOME HD  
Malfunction  
Possible causes  
Solution  
No audio  
Hardware fault.  
Check that all connected  
audio units are operating  
correctly.  
transmission to  
remote station.  
Faulty cable connections. Check all cables, plugs,  
contacts and  
connections.  
Incorrect configuration.  
Check audio parameters  
on the Audio  
configuration and  
LIVEPAGE Functions  
pages.  
The audio voice  
Wait until the connection  
is free and then call the  
sender again.  
connection is already in  
use by another receiver.  
The unit does not  
report an alarm.  
Alarm source is not  
selected.  
Select possible alarm  
sources on the Alarm  
sources configuration  
page.  
No alarm response  
specified.  
Specify the desired alarm  
response on the Alarm  
connections  
configuration page; if  
necessary change the IP  
address.  
The unit is not  
Power failure during  
Have the unit checked by  
operational after a  
firmware upload.  
programming by firmware Customer Service and  
file.  
replace if necessary.  
Incorrect firmware file.  
Enter the IP address of  
the unit followed by /  
main.htm in your Web  
browser and repeat the  
upload.  
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FLEXIDOME HD  
Troubleshooting | en 41  
Malfunction  
Possible causes  
Solution  
Placeholder with a  
JVM not installed on your Install Sun JVM from the  
red cross instead of computer or not  
product optical disk.  
the ActiveX  
activated.  
components.  
Web browser  
contains empty  
fields.  
Active proxy server in  
network.  
Create a rule in the local  
computer's proxy  
settings to exclude local  
IP addresses.  
The POWER LED is Firmware upload failed.  
Repeat firmware upload.  
red.  
8.3  
Customer service  
If a fault cannot be resolved, please contact your supplier or  
system integrator, or go directly to Bosch Security Systems  
Customer Service.  
The version numbers of the internal firmware can be viewed on  
a special page. Please note this information before contacting  
Customer Service.  
1. In the address bar of your browser, after the unit IP  
address, enter: /version  
for example: 192.168.0.80/version  
2. Write down the information or print out the page.  
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42 en | Maintenance  
FLEXIDOME HD  
9
Maintenance  
9.1  
Testing the network connection  
The ping command can be used to check the connection  
between two IP addresses. This allows testing whether a device  
is active in the network.  
1. Open the DOS command prompt.  
2. Type ping followed by the IP address of the device.  
If the device is found, the response appears as " Reply from ... ",  
followed by the number of bytes sent and the transmission time  
in milliseconds. Otherwise, the device cannot be accessed via  
the network. This might be because:  
The device is not properly connected to the network.  
Check the cable connections in this case.  
The device is not correctly integrated into the network.  
Check the IP address, subnet mask, and gateway address.  
9.2  
Repairs  
CAUTION!  
Never open the casing of the unit. The unit does not contain any  
user serviceable parts. Ensure that all maintenance or repair  
work is performed only by qualified personnel (electrical  
engineering or network technology specialists). In case of  
doubt, contact your dealer's technical service center.  
9.2.1  
Transfer and disposal  
The camera should only be passed on together with this  
installation guide. The unit contains environmentally hazardous  
materials that must be disposed of according to law. Defective  
or superfluous devices and parts should be disposed of  
professionally or taken to your local collection point for  
hazardous materials.  
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FLEXIDOME HD  
Technical Data | en 43  
10  
Technical Data  
10.1  
Specifications  
Imager  
1/3-inch CMOS HD sensor  
1920 × 1080 pixels  
Image resolution  
Rated supply voltage 24 VAC 10% 50/60 Hz  
12 VDC 10%  
Power-over-Ethernet 48 VDC nominal  
Current consumption 1 A (12 VDC)  
0.8 A (24 VAC)  
0.3 A (PoE 48 VDC)  
Minimum illumination 0.25 lx color  
30 IRE, F1.2  
Day/Night  
Dynamic range  
SNR  
0.08 lx Mono  
Color, Mono (IR contrast), Auto  
> 90 dB  
> 50 dB  
BLC  
Off/Auto/Intelligent  
White Balance  
Color saturation  
Shutter  
ATW, AWB hold and manual (2500 to 10000K)  
Adjustable from monochrome (0%) to 133% color  
Automatic Electronic Shutter (AES)  
Fixed (1/30 [1/25] to 1/150000) selectable  
Sens Up  
Adjustable from Off to 16x  
AutoBlack  
Automatic continuous  
Intelligent DNR  
Sharpness  
Temporal and spatial noise filtering  
Sharpness enhancement  
Privacy Masking  
Four independent areas, fully programmable  
Video Motion Analysis Motion+, IVA  
Lens type  
DC iris auto detect, SR (Super Resolution)  
Controls  
Via web browser or Configuration Manager  
Actual shutter, Actual gain  
Control feedback  
User modes  
6 pre-defined customizable user modes  
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44 en | Technical Data  
FLEXIDOME HD  
LAN interface  
STP, Ethernet 10/100 Base-T, auto-sensing,  
half/full duplex, RJ45  
Video encoding  
protocols  
H.264 (ISO/IEC 14496-10), M-JPEG  
Stream (max.)  
1080p25/30  
IP, IBP, IBBP  
Group of pictures  
Network protocols  
IPv4, IPv6, UDP, TCP, HTTP, HTTPS, RTP, IGMPV2/  
V3, ICMP, RTSP, FTP, Telnet, ARP, DHCP,  
SNTP,SNMP (V1, MIB-II), 802.1x, SMTP, iSCSI,  
UPnP (SSDP)  
Encryption  
Alarm input  
TLS 1.0, SSL, AES (optional)  
Non-isolated closing contact  
TTL logic, +5V nominal, +40 VDC max, DC coupled  
with 22 kOhm pull-up to +3.3 VDC  
Relay output  
Maximum voltage 30 VAC or +40 VDC.  
Maximum 0.5 A continuous, 10 VA  
Audio input  
1 Vrms, impedance 12 kOhm  
1 Vrms, impedance 1.5 kOhm  
Audio output  
Audio standards  
AAC  
G.711, 8kHz sampling rate  
L16, 16kHz sampling rate  
Audio signal-to-noise > 50 dB  
ratio  
Memory card slot  
Weight  
Supports up to 2 TB microSD cards  
2200 g (4.85 lb)  
Environment  
Impact protection  
IP66, NEMA Type 4X  
IK10  
Operating  
-50 °C to +50 °C (-58 °F to +122 °F)  
temperature  
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FLEXIDOME HD  
Technical Data | en 45  
10.1.1  
Dimensions  
140 (0.55)  
Ø208 (8.2)  
mm (in)  
Ø150 (5.9)  
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46 en | Technical Data  
FLEXIDOME HD  
AM18-Q0615 | v1.0 | 2012.10  
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© Bosch Security Systems, 2012  
 

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